When you create an account on the 22bed platform, play games, or use any of our services, we collect certain information about you. This Privacy Policy- we are transparent about everything: what information we collect, why we collect it, how it's stored, and what your rights are. This is not a document designed to obscure legal obligations — it is the foundation of trust between you and us.
Table of Contents
The Core Pillars of Our Privacy Protection
End-to-End Encryption
All your data is protected with 256-bit SSL/TLS encryption. No hacker or third party can intercept or read it in transit.
Secure Data Storage
Your data is stored on internationally certified secure servers, with regular backups and access controls in place.
KYC Privacy
Documents submitted for identity verification are used solely for regulatory compliance and are never used for advertising purposes.
Not Sold to Third Parties
22bed never sells your name, phone number, or email to advertisers or data brokers.
User Controls
You can view, correct, or request deletion of your data at any time.
Legal Compliance
We comply with international data protection laws and the guidelines of gaming regulatory bodies.
1 What Information Is Collected
Under 22bed's privacy policy, we only collect information that is necessary to provide you with our services. Collecting excessive or unnecessary data goes against our principles. The main data categories are outlined below.
| Data Type | Example | At the time of collection |
|---|---|---|
| Identity Information | Name, date of birth, gender | At registration |
| Contact Information | Email, phone number | At registration |
| Identity Verification Documents | National ID card, passport | During the KYC process |
| Financial Information | Mobile banking number, transaction history | On deposits/withdrawals |
| Technical Information | IP address, device information, browser | Each session |
| Gaming activity | Bet history, win/loss records | During gameplay |
- We Password Never stored directly — passwords are converted using a strong hashing algorithm.
- Full payment card numbers never reach 22bed's servers — they are processed directly by the payment gateway.
- If you contact customer support, those conversations are also stored securely.
2 Purpose of Data Collection
22bed's privacy policy ensures your data is used only for specific, legitimate purposes. We never use your information for anything beyond what is stated.
- Account Management: For sign-up, login, account verification, and customer support.
- Payment Processing: To process deposits and withdrawals securely and to prevent fraud.
- Legal Compliance: To comply with licensing authorities, anti-money laundering laws, and international regulatory guidelines.
- Service improvement: Usage patterns are analyzed to improve your experience.
- Security: Detecting suspicious activity and keeping accounts secure.
- Responsible Gaming: Providing timely support to users at risk of addiction.
- Contact: Sending important updates, security alerts, and promotional offers (with your consent).
3 Data Retention & Security
22bed uses industry-leading technology to protect your data. Our servers operate in compliance with international data protection standards.
- Encryption: TLS 1.3 is used for data transmission and AES-256 encryption is applied for storage.
- Access Control: Only authorized personnel can access data, and only for specific work purposes.
- Regular Audits: Independent security experts regularly review and test our systems.
- Retention period: Even after account closure, data may be retained for up to 5 years to meet legal obligations.
- Data Breach Protocol: In the event of a data breach, affected users will be notified within 72 hours.
5 Cookie Policy
22bed uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security tokens | Deleted at end of session |
| Analytics Cookies | User behavior analysis and service improvement | 1 year |
| Preference Cookies | Remembering language, theme, and settings preferences | 6 months |
You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.
- We do not use third-party tracking cookies.
- Cookies are not used for advertising targeting.
- Your consent is obtained before any cookies are used.
6 Your Rights
Under 22bed's privacy policy, you have full rights over your own data. Contact our support team to exercise any of these rights.
Right to Access
You may request a copy of any information we hold about you at any time.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
After account closure, you may request that your data be permanently deleted once the legally required retention period has elapsed.
Objection to Processing
You have the right to object to the use of your data for specific purposes.
Data Portability
You can export your data in a standard, human-readable format.
Right to Restrict Processing
You may request that data processing be temporarily suspended during an active legal dispute.
7 Minor Protection
22bed strictly prohibits anyone under 18 from accessing the platform. Our privacy policy includes a dedicated commitment to protecting the data of minors.
- Age verification is mandatory at the time of registration.
- Any data collected from a minor is immediately and permanently deleted.
- If a parent or guardian raises a concern about their child's account, immediate action is taken.
- KYC documents may be requested if there is any doubt during age verification.
8 Policy Changes
This privacy policy may be updated over time due to changes in legal requirements, technology, or services. 22bed will always communicate these changes transparently.
- For significant changes, users will be notified in advance via email or platform notification.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you may request to close your account.
- The date of the most recent update will always be shown at the top of this page.